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start [2019/04/25 13:16] thierry [Troubleshooting] |
start [2019/04/25 14:38] (current) thierry [Troubleshooting] |
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===== Troubleshooting ===== | ===== Troubleshooting ===== | ||
- | |**PROBLEMS**|**POTENTIAL CAUSES **|**SUGGESTED ACTION **| | + | |**PROBLEM**|**CONDITION**|**POTENTIAL CAUSES **|**SUGGESTED ACTION **| |
- | | Power light OFF|No power supply|Verify the power supply wires ; switch power ON | | + | | Water purifier OFF| Power light OFF|No power supply|- Verify the power supply wires \\ - Switch power ON | |
- | | ::: | Power supply fuse is broken| Check and replace the fuse| | + | | ::: | ::: | Power supply fuse is broken| Check and replace the fuse| |
- | |- Power light ON \\ - No production of purified water \\ - indicator PUMP is off \\ - indicator SOURCE is ON| The inlet tap water supply is closed or has insufficient pressure|Improve water supply| | + | |No production of purified water|- Power light ON \\ - indicator PUMP is off \\ - indicator SOURCE is ON| The inlet tap water supply is closed or has insufficient pressure|Improve water supply| |
- | | ::: | Water inlet tubing folded or obstructed|Check that the inlet pipe is not damaged.| | + | | ::: | ::: | Water inlet tubing folded or obstructed|Check that the inlet pipe is not damaged.| |
- | |- Power light ON \\ - No production of purified water \\ - all control light indicators OFF|A fuse is broken :\\ - pump fuse \\ - fuse in the controller box| Check and replace the fuse| | + | | ::: |- Power light ON \\ - all control light indicators OFF|Fuse in the controller box broken | Replace fuse | |
- | |- Power light ON \\ - Weak purified water production \\ - indicator PUMP light ON \\ - Pump running|Pre-treatment clogged| Replace the pre-treatment filters before the RO membrane| | + | |reduced flow of purified water|- Power light ON \\ - indicator PUMP light ON \\ - Pump running continuously|Pre-treatment clogged| Replace the pre-treatment filters before the RO membrane| |
- | | ::: | Weak flow of inlet water|Increase the flow of the inlet water| | + | | ::: | ::: | Weak flow of inlet water|Increase the flow of the inlet water| |
- | | ::: |Reverse osmosis membrane clogged|Change the membrane | | + | | ::: | ::: | Reverse osmosis membrane clogged|Change the membrane | |
- | | - Power light ON \\ - Weak purified water production \\ - indicator PUMP light ON \\ - Pump always OFF|Pump fuse burned |Replace the pump fuse | | + | | ::: |Pump leakage | Pump damaged|Replace the pump | |
- | | Light indicators FULL and PUMP alternate|Defective high-pressure sensor or check valve|Change pressure sensor and check valve| | + | | ::: | ::: | Flow restrictor blocked| Replace flow restrictor | |
- | | - Power light ON \\ - Lack of pressure on water output| Watertank hand valve closed|Turn ON the watertank hand valve| | + | | ::: | - Power light ON \\ - indicator PUMP light ON \\ - Pump always OFF|Pump fuse burned |Replace the pump fuse | |
- | | ::: |Requested pure water volume above the capacity of the water purifier|Wait the watertank is filled again\\ | | + | | Starts and stops continuously | Light indicators FULL and PUMP alternate| Defective high-pressure sensor or check valve|Change pressure sensor and check valve| |
- | | ::: |Lack of pressure in the pressurised watertank|Re-adjust the air-pressure of the water tank| | + | |Lack of pressure on purified water output| - Power light ON | Watertank hand valve closed|Turn ON the watertank hand valve| |
- | | purified water conductivity too high|Resin saturated| Replace resin cartridge or bottle| | + | | ::: | ::: | Requested pure water volume above the capacity of the water purifier|Wait the watertank is filled again\\ | |
- | | - POWER light ON \\ - FULL indicator ON \\ - Pump indicator OFF \\ - Drain flowing continuously | Inlet solenoid valve defective|Replace the inlet solenoid valve| | + | | ::: | ::: | Lack of pressure in the pressurised watertank|Re-adjust the air-pressure of the water tank| |
- | | Conductivity meter display OFF| Batteries out of order| Replace the batteries| | + | |purified water conductivity too high| |Resin saturated| Replace resin cartridge or bottle| |
+ | |Drain flowing continuously| - POWER light ON \\ - FULL indicator ON \\ - Pump indicator OFF | Inlet solenoid valve defective|Replace the inlet solenoid valve| | ||
+ | | ::: | - Power light ON \\ - Pump indicator ON \\ - Auto-Flush not activated | Flush solenoid valve defective|Replace the flush solenoid valve| | ||
+ | | Conductivity meter display OFF| | Batteries out of order| Replace the batteries| | ||
===== Q & A ===== | ===== Q & A ===== |