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PROBLEMS | POSSIBLES CAUSES | SUGGESTED ACTION |
Power light OFF | No power supply | Verify the power supply wires ; switch power ON |
On power supply fuse is broken | Check and replace the fuse | |
- Power light ON - No production of purified water - indicator PUMP is off - indicator SOURCE is ON | The inlet tap water supply is closed or has insufficient pressure | Improve water supply |
Water inlet tubing folded or obstructed | Check that the inlet pipe is not damaged. | |
- Power light ON - No production of purified water - Power light ON - all control light indicators OFF | A fuse is broken : - pump fuse - fuse in the controller box | Check and replace the fuse |
- Power light ON - No or low purified water production - indicator PUMP light ON - Pump running | Pre-treatment clogged | Replace the pre-treatment filters before the RO membrane |
Weak flow of inlet water | Increase the flow of the inlet water | |
Reverse osmosis membrane clogged | Change the membrane | |
- Power light ON - No or low purified water production - indicator PUMP light ON - Pump always OFF | Pump fuse burned | Replace the pump fuse |
Light indicators FULL and PUMP alternate | Defective high-pressure sensor or check valve | Change pressure sensor and check valve |
- Power light OFF - Lack of pressure and low flow output | Watertank hand valve closed | Turn ON the watertank hand valve |
Requested pure water volume above the capacity of the water purifier | Wait the watertank is filled again |
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Lack of pressure in the pressurised watertank | Re-adjust the air-pressure of the water tank | |
purified water conductivity too high | Resin saturated | Replace resin cartridge or bottle |
- POWER light ON - FULL indicator ON - Pump OFF - Drain flowing continuously | Inlet solenoid valve defective | Replace the inlet solenoid valve |
Conductivity meter display OFF | Batteries out of order | Replace the batteries |